We are pleased with the support and service from Spinco; they are regular in organizing sessions on LC-MS applications and provide vast support in developing methods and troubleshooting techniques. Response time of Spinco is very short with very low-down time observed during the instrument operation. We appreciate their support and are happy to maintain our association with them.
Ramakoti Reddy Yarram
CEO & Founder
Avasya Labs Pvt. Ltd, Hyderabad
We appreciate the collaboration with Spinco team and express our sincere thanks for their support from inception of LC-MS system till date. Their teams are highly skilled in maintaining our hardware coupled with expertise in LC-MS/MS based methods for pharmaceutical analysis. Unflinching support and unflagging dedication of Spinco’s team helped us to be always ahead in our operations with minimal down time.
Dr. Maheswara Reddy Musirike
Senior General Manager
Analytical Research R L Fine Chem Pvt. Ltd.,
Bengaluru
Spinco is renowned for delivering outstanding support and service to their customers. They provide a variety of services such as installation, training, maintenance, and troubleshooting to ensure that customers can utilize the instruments effectively and maximize their investment. Their technical support team is celebrated for their expertise and quick responsiveness, offering timely and efficient solutions to any issues faced by users. Additionally, Spinco offers extensive training programs to ensure that the customers are well prepared to operate their instruments and perform the necessary applications. Spinco is highly esteemed for their dedication to customer support and service.
Dr. Anindita Paul
Scientist
ICAR-NIRCA [ICAR-National Institute for Research on Commercial Agriculture],
Rajahmundry
We are very happy with the support and services from Spinco; they are regular in organizing sessions on LC- S applications and provide intime and vast support in developing methods and troubleshooting techniques. Response time is very short & quick with very low down time observed during the last one year of the instrument operation. We strongly appreciate the support from Spinco and are happy to maintain our association with them.
Dr. K.R. Ravikumar
Founder & Managing Director
Robust Materials Technology Pvt. Ltd.,
Bengaluru
The service team of SPINCO are the backbone in protecting and providing long life to the instruments brought. We are receiving great support and timely service from Spinco. The team from SPINCO responded to our emergency requirements at a shortest notice and we are extremely satisfied with their responses. Definitely we appreciate the service team for their immense support some times by overnight stay. We wish Spinco and Shimadzu “S-S” bond a steep growth reaching sky high. Also, we are grateful to Shimadzu and Spinco for their three decades of support.
A. Ramesh, Ph.D., D.Sc.
Senior Director & Member
Test Facility Management International Institute of
Biotechnology and Toxicology, (IIBAT),
Chennai
We are very happy with the support and services from Spinco; they are regular in organizing sessions on LC-MS applications and provide intime and vast support in developing methods and troubleshooting techniques. Response time is very short & quick with very low down time observed during the last one year of the instrument operation. We strongly appreciate the support from Spinco and are happy to maintain our association with them.
Dr. K.R. Ravikumar
Founder & Managing Director
Robust Materials Technology Pvt. Ltd.,
Bengaluru
Our experience with Spinco has been excellent, particularly in terms of support and service. They have a strong reputation for providing outstanding customer service, offering a comprehensive range of services including installation, training, maintenance, and troubleshooting. This ensures that we can use their instruments effectively. Additionally, their application support team has
been exceptional, providing timely assistance for method development and validation. Overall, Spinco’s support has been instrumental in our operations, enabling us to maintain high standards of efficiency and accuracy.
Vipukumar Kathiriya
Assistant Director of Agriculture
Pesticide testing Laboratory,
Gandhinagar
We are happy to get reliable support on Shimadzu instruments and prefer to use them based on the high quality support for installation, trouble shooting etc. In the case of LC-MS especially, support provided by Team Spinco is quite appreciable and our teams are able to learn the various
aspects of the instrumentation, applications etc., effectively. Thanks to their well-coordinated support programs.
Chetan Joshi
General Manager – QA & QC
Adama India Pvt. Ltd.,
Bharuch
Spinco has consistently demonstrated excellence in providing support and service. Their team of service and application specialists has been readily available to assist us in operating our instruments, developing new methods for various compounds, and troubleshooting any issues, even under remote circumstances in case of emergencies. We greatly appreciate their comprehensive support and service, and we are pleased to continue our association with Spinco for the foreseeable future. Their dedication and expertise have been invaluable to our operations, and we look forward to the continued collaboration and mutual success.
Dr. Abhay Vijay Kotkondawar
Assistant Professor – Analytical Chemistry
Institute of Chemical Technology,
ICT Mumbai-IOC Odisha Campus,
Bhubaneswar
We the team at LAXAI, is very happy with Spinco support and services. Spinco Hyderabad team should be well appreciated as they are technically strong and can reduce the down time. Their prompt response and trouble shooting skills helped us on several occasions. Apart from the service, the application and sales too are very good and they regularly visit our lab to check the status of the instrument and try addressing issues, if any.
Dr. Sreekanth Dittakavi
Assistant Director-DMPK,
LAXAI Life Sciences Pvt Ltd,
Hyderabad
Tenet Diagnostic has a long association with Spinco and is very happy for their overall support. We are very delighted that the service and application response is prompt and instrument down time is very less. Our best wishes to team Spinco with the hope that they will be our partners in growth.
Dr. Abdur Rehman Asif
Consultant and Head,
Department of Clinical Biochemistry,
Tenet Diagnostics,
Hyderabad
